Chapter 18 · Test paid acquisition

Use Search Ads to Meet an Existing Request

Google Ads for contractors and small service businesses: keywords, locations, budgets and landing pages that meet a request already made.

All chapters
  1. 1. Attention or conversion
  2. 2. Customers to attract
  3. 3. Offer and proof
  4. 4. Choose your channels
  5. 5. First customers
  6. 6. Past customers
  7. 7. Referrals
  8. 8. Google reviews
  9. 9. Local marketing
  10. 10. Referral partners
  11. 11. Commercial clients
  12. 12. Bids and tenders
  13. 13. Google Business Profile
  14. 14. Service and location pages
  15. 15. Hiring an SEO company
  16. 16. Content from your jobs
  17. 17. Customer acquisition cost
  18. 18. Google Ads
  19. 19. Local Services Ads
  20. 20. Facebook ads
  21. 21. Lead marketplaces
  22. 22. Quiet season
  23. 23. A website that gets inquiries
  24. 24. From inquiry to contract
  25. 25. Measure your marketing
  26. 26. Outsource marketing
  27. 27. By business type
  28. 28. Marketing plan
  29. Marketing plan template
  30. Campaign test brief
  31. Message templates
  32. Weekly marketing review
On this page
  1. Match the promise to the destination
  2. Track outcomes that matter
  3. Diagnose before expanding

Search advertising is most understandable when you begin with a specific buying intent. Someone searching for a local service is asking a different question from someone researching how to do it themselves.

Start with a focused service, service area and page. Build a short list of customer phrases, then separate clearly commercial searches from jobs, training, equipment, DIY information and services you do not offer. Ask whoever manages the account to show the actual search terms that generated clicks, where available, rather than only the keywords entered at setup.

Match the promise to the destination

If the advertisement is about built-in closets, the page should explain built-in closets. Include relevant examples, area, the quoting process and a useful contact option. A broad homepage can make the visitor repeat the search inside your website.

Review location settings carefully. For a tightly local service, consider whether targeting people in the area fits better than including people merely interested in it. Remote owners and people planning a move can be legitimate exceptions. Geography settings are imperfect, so qualify the job location too. [P07]

Track outcomes that matter

A button click is not the same as an actual conversation. Test form submission tracking and call handling. Where possible, connect the source to later qualification and booking outcomes, using appropriate privacy practices.

Schedule response coverage. If calls cannot be answered during the workday, consider a dependable answering process or a form-led next step. Do not advertise immediate availability if nobody can deliver it.

Diagnose before expanding

Irrelevant searches suggest targeting or exclusions. Relevant visits with little contact suggest message, trust, price expectations or usability. Many unsuitable inquiries suggest the offer is too broad or misleading. Good inquiries with weak outcomes may point beyond advertising to qualification and response.

Your output: a small, controlled search campaign whose terms, geography and outcomes you can inspect. Expand a working service before adding every service and town. A complicated account is not automatically a sophisticated acquisition system.

Put it in place

Want this running without the evenings?

Vision sets up the journey from inquiry to signed quote for businesses that sell on quotes: inquiry page, instant replies, follow-ups that stop when the client answers. Start with the free 3-minute diagnostic.

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