Chapter 21 · Test paid acquisition

Evaluate Lead Marketplaces Without Buying the Promise

Is Thumbtack or Angi worth it for your business? How to judge lead marketplaces by cost per booked job, lead sharing and contract terms.

All chapters
  1. 1. Attention or conversion
  2. 2. Customers to attract
  3. 3. Offer and proof
  4. 4. Choose your channels
  5. 5. First customers
  6. 6. Past customers
  7. 7. Referrals
  8. 8. Google reviews
  9. 9. Local marketing
  10. 10. Referral partners
  11. 11. Commercial clients
  12. 12. Bids and tenders
  13. 13. Google Business Profile
  14. 14. Service and location pages
  15. 15. Hiring an SEO company
  16. 16. Content from your jobs
  17. 17. Customer acquisition cost
  18. 18. Google Ads
  19. 19. Local Services Ads
  20. 20. Facebook ads
  21. 21. Lead marketplaces
  22. 22. Quiet season
  23. 23. A website that gets inquiries
  24. 24. From inquiry to contract
  25. 25. Measure your marketing
  26. 26. Outsource marketing
  27. 27. By business type
  28. 28. Marketing plan
  29. Marketing plan template
  30. Campaign test brief
  31. Message templates
  32. Weekly marketing review
On this page
  1. Run a bounded trial
  2. Compare a mature group of inquiries

Paid lead marketplaces attract strong opinions. Some owners find work through them; others describe spending that did not lead to jobs. The research includes frustration about shared inquiries, unclear intent and difficulty tracing the value. These are reported experiences, not proof that every platform or lead is fraudulent. [R03, R04, R18, R20]

Before signing up, ask what you are buying. Is the inquiry exclusive or shared? How is the customer request collected? What triggers a charge? Can you limit services, geography, volume and spending? What happens when you pause? What are the current cancellation and credit terms?

Run a bounded trial

Choose a scope you can serve well. Set the smallest useful test you can afford and inspect the current terms yourself. Keep every charge and outcome in one record. Separate duplicate or out-of-scope inquiries from genuine customers who chose someone else.

Measure the time required to contact, qualify and quote, including unsuccessful requests. A lead price can look acceptable while the selling effort makes the channel unattractive.

Compare a mature group of inquiries

Suppose a trial costs $600 in lead fees, $150 in other allocated costs and six hours of owner time valued internally at $50 per hour. The total economic acquisition cost is $1,050. If it produces three booked jobs, the cost is $350 per booked job. If only one books, it is $1,050. These are illustrative figures.

Compare that cost with the contribution of the work, not just its revenue. Keep pending opportunities visible until the normal decision window has passed.

Your output: a written buying checklist and a trial limit. You do not need to reject all marketplaces on principle, and you do not need to accept a salesperson's volume forecast as evidence. Keep a channel when your own results justify it. Build direct demand alongside it so that a price change or account problem cannot remove your only source of work overnight.

Put it in place

Want this running without the evenings?

Vision sets up the journey from inquiry to signed quote for businesses that sell on quotes: inquiry page, instant replies, follow-ups that stop when the client answers. Start with the free 3-minute diagnostic.

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