Client questionnaire for kitchen installers,
the questions to ask before quoting.

The project

1. Can you describe your project in a few words?
2. What matters most to you in this project?
3. What made you decide to start the project now?
4. How do you use your kitchen day to day: how many people, meals eaten there, open-plan or separate?

The property and what’s there now

5. Where is the job, and how do we get in?
6. Do you own the property, and are there building or association rules to follow?
7. What are the room’s dimensions, ceiling height included?
8. Does the old kitchen need to be removed and taken away?
9. Do the water supply, drain or outlets need to move?
10. Are there any constraints: window, radiator, beam, load-bearing wall?

Technical choices

11. Which appliances do you want built in: oven, cooktop, range hood, dishwasher, fridge?
12. Are you keeping any of your current appliances?
13. What countertop do you have in mind: laminate, wood, quartz, ceramic?
14. Would you like an island or a dining area?

Budget and financing

15. What budget do you have in mind for this project?
16. How are you planning to pay for the work?

Timing

17. When would you like the work done?
18. Are there times when the work can’t take place?

The decision

19. Who else is involved in the decision?
20. Have you asked for other quotes?

Photos and documents

21. Do you have photos of kitchens you like?
22. Could you send me a few photos?
23. Do you have plans, measurements or previous quotes?